What is the rationale behind the enactment of Consumer Protection Act, 1986 ? || उपभोक्ता संरक्षण अधिनियम, 1986 बनाने के पीछे क्या औचित्य है?

The Consumer Protection Act 1986 requires trade activities that basically do not take into account the interests of consumers. Occupants sometimes use adulterated goods, lowest quality, less measurement, less weight etc. to earn maximum profit and achieve the goal. Thus consumers are exploited. Consumers are exploited due to ignorance, illiteracy, lack of information etc. Traders increase their profits by exploiting them. Hence, the Consumer Protection Act 1986 was enacted to protect consumers from exploitation. This will reduce consumer exploitation.

This Act provides many rights to consumers – such as right to safety, right to information, right to selection, right to hearing, right to treatment, right to consumer education, right to good environment, right to basic needs etc.